Cancellation
Full refund if you cancel more than 14 days before arrival.
Direct bookings on this site follow the policy below — the same one OwnerRez applies at checkout. Plans change; here’s exactly when a refund applies.
More than 14 days before arrival
Full refund.
Within 14 days of arrival
No refund. The dates are too close to re-book.
Within 24 hours of booking · arrival at least 24 hours away
Full refund. A 24-hour free-cancellation grace period after you book, even inside the 14-day window.
Airbnb’s policy includes additional protections (extenuating circumstances) that apply automatically to bookings made through the platform. For direct bookings, message us early if your dates need flexibility — we’d rather agree the terms in advance than fight a policy after.
For bookings made on Airbnb, Booking.com, or Vrbo, the platform’s cancellation policy governs. Direct bookings on this site follow what’s above.